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Though serving clients remains a local matter, major (inter)national companies are asking for a uniform system of delivery and an equivalent level of service at all of their production sites.
Key Accounts acts as a single point of contact for those companies and ensures that the centrally agreed service levels and commercial terms and conditions of supply to production sites are fulfilled by all international itsme sales organisations and Solutions.
The fact that Key Accounts is authorised to enter into wide-ranging international commercial agreements, supported by the same SAP system, serves to ensure uniformity in terms of commercial, logistical and technical support.
The local presence of the sales organisations and their locations ensures that the individual local production requirements and needs are fulfilled.